FAQ Section
Where is the Tara Irish Clothing company based? How long does it take until my order is delivered? How do I care for my new sweater? What happens if the sweater doesn't fit right when I get it? Is it safe to give my credit card and personal information over the internet? What do you ship from? Who do you ship with? Why do you need my phone number for my order? Thank You, USA: 79 Hill Street, Greenville New York 12083 Ireland: Skryne Road, Garlow Cross, Tara, Co. Meath Ireland
Tara Irish Clothing is a US based company in New York State and holds inventory in a newly built warehouse near Albany, New York. Our 100% Irish-made products are imported from Ireland to our facility for fast fulfillments of orders.
All items in stock will be shipped immediately and shipping on average takes 2 - 4 business days depending where in the US you are located. Canada and rest of world based orders we average 3 - 7 business days for products to be processed through customs and delivered. (All international orders must choose the $34.95 shipping charge at checkout). In rare cases where a piece is not in stock, we will notify you immediately and let you know how fast we can get your order to you.
As the sweater is made of natural fibre, it is breathable and doesn't require to be washed as often as a cotton or polyester sweater would. Air your sweater frequently, and read the specific washing details on your products label.
Wool has the unique ability to conform to the wearer. Wool can also stretch up to 20% its original length without damaging. Our high quality sweaters can take a little tugging to make a sweater that is a little snug fit. If the sweater does not fit, you can return it to us within 21 days and upon receipt of the garment and we will send another size for you.
What about taxes and/or duties for orders to an address outside Ireland?
We have a warehouse in Ireland and in New York, U.S. Therefore we can ship to you and there will be no taxes or duties on your orders.
You're very important to us and we want to provide you a safe and secure online experience. We take your security seriously - its part of our commitment to great customer service. All the appropriate security measures are in place to protect you against the loss, misuse or alteration of your personal information. When you see either a solid key icon or a locked keypad at the lower portion of your browser window it means the site is secured through a Secure Socket Layer (SSL). Pages requesting personal information will always have one of these icons. If you're still unsure about ordering over the Internet, just call us and we'll be able to take your order over the phone.
We ship from New York and Tara Co. Meath in Ireland depending on where you are located.
We ship with all the major carriers, UPS, FedEx and DHL. When you place your order we will provide you with a tracking number and information on the carrier.
It is not essential that you provide us with your phone number to place an order, but we recommend that you do as it allows us contact you if there is a problem with delivery.
Tara Irish Clothing,